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Frequently Asked Questions

General Questions

Who Are We?

Where Are We Located?

How Come You Can Run Free Promotion?

I Placed Several Orders For Different Products But Only Some Arrived, How Come?

How Do I Use The Discount Codes?

Do You Track Orders?

Tracking Hasn't Updated In A While?

How Can I Contact You?

I Don't Have Much Money But LOVE Your Products... Any Suggestions For Me?

Shipping Questions

Do You Provide A Tracking Number?

How Fast Do My Order Ship Out?

How Long Does It Take For My Item To Be Delivered?

My Tracking Hasn't Been Updated In A While, Whys That?

What's Your Shipping Cost?

I Entered My Address Wrong... HELP!

I Still Haven't Got My Order... What Should I Do?

Money Back Guarantee Questions

Do You Have A Money Back Guarantee?

Can I Get A Refund/Exchange?

Can I Cancel My Order?

Payment Questions

What Payments Do You Accept?

Do You Store My Credit Card Info?

Is It Safe To Purchase On Bounce Deals?

How Do We Protect Your Privacy?


Do We Love Our Customers?

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